About the job
Duties & Responsibilities
- Operate the point-of-sale (POS) system accurately and efficiently
- Process cash, card, and voucher transactions in line with company procedures
- Balance cash float at the beginning and end of each shift
- Issue receipts and ensure correct pricing at all times
- Maintain a clean, orderly, and hygienic cashier area
- Provide courteous and professional service to customers
- Handle customer queries and escalate issues when required
- Adhere to food safety, health, and safety standards
- Follow all TsAfrika and Tsebo policies, procedures, and controls
- Support the catering team during peak periods when required
- Greet customers and provide excellent service
- Support the team with light stocking and merchandising when needed
Skills and Competencies
- Strong customer service skills
- Friendly, positive attitude
- Attention to detail and accuracy with transactions
- Ability to multitask and work well under pressure
- Coping with Pressure in a fast-paced environment
- Following Instructions and Procedures
- Adhering to Principles and Values
- Delivering Results and Meeting Customer Expectations
- Cash handling and reconciliation
- POS system operation
- Basic math and accuracy with figures
- Understanding of hygiene and food safety standards
Qualifications
- National Senior Certificate
- 2 – 3 years working experience
- Previous cashier or customer service experience advantageous
- Basic numeracy and literacy skills
- Experience in a Catering or hospitality environment is an advantage